Troubleshooting

Hardware/Software Requirements

Recommended browsers:

  • Internet Explorer 6.0 and above
  • Firefox 2.0 and above
  • Safari 1.3.2 and above
  • Opera 7.5 and above

Recommended browser settings:

  • JavaScript enabled
  • Cookies enabled
  • SSL 2.0 & SSL 3.0 enabled
  • Flash Player Plug‐in (version 7.0 +)
  • Adobe Reader Plug‐in (version 6.0 +)

Forgot password

You may retrieve your password by going to "Send Credentials" and enter the email that is listed under your profile. The system will email you your username and password.

Note: Please make sure to add membership@vascularsociety.org​ to your safe email list. If you have not received your credentials, please make sure to check your junk mail.

Change email listed with account

At this time, we cannot change the email associated with the VESAP3 account. We are working on fixing this option and hope to have it resolved shortly.

Reset password

Currently, there is no way to reset your password. SVS technology department is always working on new systems to help our members. We are working on a future improvement to resetting your password. Until then, please contact the SVS Education Department at 800-258-7188, option #2, between Monday–Friday, 8 a.m.–5 p.m. Central Time. 

You may also email us at education@vascularsociety.org. Please include your full name and phone number.

Certificates

When you receive 75% or higher on the exam, you will earn CME. You will receive your VESAP certificate immediately upon completion via an email attachment.

Suggestions for new content

If you have an idea for new content for VESAP, please contact the SVS Education Department at 800-258-7188, option #2, between Monday–Friday, 8 a.m.–5 p.m. Central Time. 

You may also email us at education@vascularsociety.org​. Please include your full name and phone number.​